Refund Policy

‍Effective Date: 31 December, 2023

Thank you for choosing our AI-powered image generation service. This Refund Policy outlines the terms and conditions under which refunds may be issued for our subscription plans.

1. Subscription Plans

Our service offers monthly and annual subscription plans, providing users with access to cutting-edge AI technology for image generation.

2. Refund Eligibility

Refunds are generally not provided except in the following circumstances:

a. Non-Compliance with User Expectations: Refunds may be considered if the service significantly fails to meet the user's reasonable expectations. Users must provide detailed feedback outlining the specific issues within 7 days of subscribing to be eligible for consideration with approval from the company directors.

3. Refund Process

a. Non-Compliance with User Expectations: Users seeking a refund due to non-compliance with expectations must submit a written request within 7 days of subscribing. The request should include specific details of the issues faced and may be subject to review.

4. Refund Exclusions

Refunds will not be issued under the following circumstances:

a. Usage: Refunds will not be granted based on the amount of usage (5 images or more) of the service during the subscription period.

b. Changes in User Requirements: Changes in user requirements or preferences after subscribing do not qualify for a refund.

5. Contact Information

For any refund-related inquiries, users may contact our customer support team at hello@imagineplus.ai.

6. Modification of Refund Policy

We reserve the right to modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting. Users are encouraged to review this policy periodically for updates.

By subscribing to our service, users acknowledge and agree to the terms outlined in this Refund Policy.