Contact & Support
Bring us your question.
Whether you are planning a cohort, preparing to teach, joining through your institution or checking a certificate, the right conversation starts with a clear route. Tell us the institution involved and the help you need. Share only the information necessary for the request.

Institutional inquiries
Discuss a certificate cohort
Share the program level, approximate cohort size, intended dates and the educational purpose your team wants to explore.
Faculty and assessors
Discuss teaching and assessment
Ask about criteria, evidence, peer review, feedback, accessible alternatives or assessment responsibilities.
Existing participants
Get help with access or production
Include the institution, cohort and a brief description of the issue. Your institutional coordinator can confirm your invitation and seat.
Certificate inquiries
Ask about an award record
Provide the certificate ID and issuer details available to you. Public verification is still being connected.
Joining your cohort
Follow the invitation and registration instructions provided for your institution. ImaginePlus facilitates institution-specific enrollment. An institutional email address alone does not assign a seat.
Sign-in assistance
If access is unavailable, contact your cohort coordinator or the ImaginePlus team. Never send passwords, verification codes, private assessment notes or sensitive creative material by email.
“Nothing great was ever achieved without enthusiasm.”
Need a different way to access the information?
Describe the page or activity, the difficulty you encountered and the format or assistance that would help. You can request assistance without disclosing a diagnosis.
For educators, faculty and institutional teams
Schedule a demonstration with your institutional team.
Explore the production workflow, discuss your learners' preparation, and review the evidence and responsibilities for an institution-supported cohort.
Schedule a Demo